Forum Posts

asim
Dec 30, 2021
In Welcome to the Forum
If a person answers the call, the predictive dialer seeks an available telemarketer and connects this sales representative to the call. This is why there is often a pause or telemarketing list "dead air" before a telemarketer greets you. Another telemarketing list technology some telemarketers use is random digital dialing devices. These devices can determine all phone number combination possibilities, including numbers that are unlisted. These devices work like predictive dialers telemarketing list and are often used by telemarketing companies who wish to get around the NDNCR restrictions. In the case of the second situation in which there is only telemarketing list silence on the other end of the line and no one answers, this is typically known as an "abandoned call". Abandoned calls result when all telemarketers are unavailable to take the call. Computer telemarketing list technologies such as predictive dialers save telemarketers time because they are not required to manually dial numbers or wait for unanswered calls. This means more time can be telemarketing list spent on making sales, and less time can be wasted reaching customers. However, in the fall of 2003, a law was telemarketing list passed regarding abandoned calls. Telemarketers are now required to reduce their abandoned call rate to no more than 3%. Furthermore, by law, telemarketers are not telemarketing list allowed to hang up before four rings have gone through, and before 15 seconds once a call is answered. In addition, the predictive dialers they use are to connect a sales representative within two seconds of the recipient greeting. In the event a representative is not available, a recorded message must come on to let the person who answered the phone know who is calling them, as well as provide telemarketing list them with a legitimate number they can call back that allows the customer to ask to be placed on the telemarketing companies do not call list.
0
0
2

asim

More actions